SCOTT: Where you headed?
OLDER LADY: Just heading to work.
SCOTT: Ah, where do you work?
OLDER LADY: Patton Boggs.
SCOTT: Ah, good firm. What kind of law do you do?
... (later) ...
OLDER LADY: You know, this is the first time in thirty years anyone has ever talked to me on the Metro. It was a pleasure.